Scheme and services in the resort

Services

Mountain lake resort

has a modern and luxurious service area, so that the comfort for the owners and the guest is guaranteed. There is day-and-night security, providing peace and comfort to all guests. A professional company maintains the green areas and the common areas.

There is a managers team to help each owner to rent out their apartments. We organise unique tourist programmes during the winter-summer season, working with popular tourist agencies. The resort has is own transport, which is convenient when travelling to the airports, as well as for visiting all the sights in the region.

Services and fees for managing and maintenance of Mountain lake resort

1 All year day-and-night presence of a person in the resort.
2 Video surveillance and security system.
3

Technical maintenance of the common equipment and areas, which includes:

  • eplacement of light bulbs;
  • repairment or replacement of faulty keys and contacts in the common areas;
  • repairment or replacement of faulty locks and automatic doors in the common areas;
  • repaiment or replacement of faulty faucets (taps), sinks, drains and toilets in the common areas;
  • other ordinary repaiments in the common areas.
4 Parking
5 Technical maintenance of the parking
6 Cleaning alleys
7 Snow cleaning parking
8 Snow cleaning alleys
9 Sanitary service on the entrances of the buildings
10 Parking lighting
11 Alley lighting
12 Buildings’ entrances lighting
13 Outdoor playground
14 Indoor playground in the hotel area
15 Computrer room in the hotel area
16 Free wi-fi in the hotel area
17 Free swimming pool and gym
18 arbeque and wood – ordering in advance
19 orest areas, VENERA garden, hotel area, lake
20 Maintenance of green areas, gardens, alleys, flower areas – over 15 acres
21 Maintenance and supplies of the food racks for the birds and the animals
22 Maintenance of the forest paths
23 Help with choosing a lawyer on administrative matters in Bulgaria
24 Taxes and fees for the common areas
25 General cleaning in the spring and autumn
1

Apartment cleaning

  • € 5 sheets replacement
  • € 10 cleaning after check-out
  • € 25 general cleaning
2 Fireplace cleaning, glass cleaning, wood supplies in the fireplace and additional wood supplies (about 50kg) – € 8.
3 Laundry by a price list (reception desk)
4 Excursions with a guide – by an agreement
5 Transport to the lift – € 0.50
6 ransport to the town – taxi € 5 в едната посока.
7 Shopping tours – by an agreement
8 Transport to and from (max 4 people, the price is for one direction), Plovdiv airport – € 60., Sofia airport – € 120
9 Car wash – € 5.
10 Sauna and steam bath + € 3
11

Special discount in the restaurant – 10%

  • An opportunity for celebrations
  • Offer according to the event
12

Part time babysitting

13 Animation programme
14 Ski instructor
15 Fishing in the lake near the resort – equipment provided
16 Hunting – if the client has documents confirming his hunting rights
17 Extreme tourism – jeeps, mountain bikes, horses, caves
18 Cultural tourism
19 Ethnographic tourism
20

Internet

Wi-fi

  • Starting fee and a device – € 25 . -
  • € 4 – mounthly, paying for a year in advance
  • € 10 – mounthly.
  • € 15 – two weeks fee

- Cable internet

  • Starting fee – € 6
  • € 4 – mounthly, paying for a year in advance
  • € 10 – mounthly
  • € 15 – two weeks fee
21

Television

24 digital channels, 12 analog channels, including 3 Russian channels – starting fee -

  • € 100 - one time
  • € 30 - for a month
  • € 45 - for two weeks
  • € 10 - mounthly, paying for a year in advance
  • The prices are without VAT